HANDS DOWN ONE OF MY ALL-TIME FAVORITE KEYNOTE SPEAKERS!
This experience had me on the edge of my seat!”
—JOSH BARRY, Facility Manager
EMPLOYEE ENGAGEMENT IS AT AN ALL-TIME LOW, AND YOUR PEOPLE FEEL IT.
Not as a statistic. But as a slow, creeping sense that what they do each day no longer matters.
For most of his adult life, Greg was the guy in the suit and tie just trying to get to Friday like everyone else. But he didn’t only work in an office.
For 20 years, Greg moonlighted as a dueling pianist, entertaining audiences in packed piano bars around the world. It was in this environment where he learned something that changed how he thinks about work entirely:
When we give people the agency, authority, and autonomy to create exceptional experiences—they stop waiting for the week to end and start turning ordinary moments into the reason someone else’s day just got better.
That’s the difference between a transaction and a transformation. And it’s a skill your frontline team can learn.
Greg equips frontline employees, customer-facing teams, and the leaders who support them with the mindset and skills to transform routine interactions into moments that drive loyalty, repeat business, and engagement that lasts well beyond the event.
YOUR AUDIENCE LEARNS HOW TO:
YOUR ORGANIZATION GAINS:
Leaders & Managers
Perfect for leadership summits, HR conferences, annual leadership retreats, manager development days, and company-wide culture events.
Sales & Customer Service Representatives
Perfect for sales incentive and recognition events, CX conferences and summits, team building days, and company all-hands meetings.
ENCORE
EXPERIENCE®
For Your Audience?
Reinforce what makes your culture great, and get people excited about the opportunity they have to make a positive impact on their coworkers and the people they serve.